Order Policies - California Casino Party Supplies
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Shipping Policy
At California Casino Party Supplies, we strive to provide you with a seamless shopping experience from the moment you place your order until it reaches your doorstep. We offer fast and reliable shipping options to ensure timely delivery of your casino party supplies and equipment.
With our extensive network of shipping partners, we can efficiently transport your items to any location within the United States. We understand the importance of prompt delivery, especially when you have an upcoming casino-themed event.
When you proceed to the checkout page, you will have various shipping options to choose from, including express shipping for urgent orders. Our team works diligently to process your order and ships it out as soon as possible, usually within 1-2 business days.
Rest assured, we take great care in packaging your items securely to avoid any damage during transit. In the rare event that you receive a damaged product, please refer to our return policy for assistance.
Return Policy
Customer satisfaction is our utmost priority at California Casino Party Supplies. If, for any reason, you are not entirely satisfied with your purchase, we offer a hassle-free return process to ensure your peace of mind.
We accept returns within 30 days from the date of delivery. To initiate a return, simply contact our customer support team with your order details, and they will guide you through the process. Please ensure that the returned items are unused, in their original condition, and with all the original packaging intact.
Once we receive and inspect the returned items, we will process your refund within 5-7 business days. The refund will be issued through the original payment method used during the purchase. Please note that shipping charges are non-refundable.
For your convenience, we recommend reaching out to our customer support team before initiating a return to clarify any concerns or queries you may have. They are readily available to assist you and provide personalized support.
Warranty Policy
California Casino Party Supplies stands behind the quality and durability of our products. We offer warranties on specific items to ensure your long-term satisfaction and peace of mind. Please review the individual product descriptions to determine if a warranty is available for your desired item.
If the product you purchased is covered under warranty, you can contact our customer support team within the specified warranty period in case of any manufacturing defects or issues. They will guide you through the warranty claim process and arrange for a repair, replacement, or refund, depending on the circumstances.
It's important to note that our warranties cover manufacturing defects and normal usage conditions. Damage caused by mishandling, improper storage, or unauthorized repairs may not be eligible for warranty claims. Please read the warranty terms and conditions provided with your product for detailed information.
For any further questions regarding our warranty policy or to initiate a warranty claim, please reach out to our dedicated customer support team. They are committed to ensuring your satisfaction and resolving any concerns promptly.
Conclusion
The order policies at California Casino Party Supplies are designed to provide you with a seamless and worry-free shopping experience. From fast and reliable shipping to hassle-free returns and warranties, we aim to exceed your expectations at every step.
Shop with confidence knowing that we prioritize customer satisfaction above all else. With our extensive range of high-quality casino party supplies and equipment, you can create an unforgettable casino-themed event right in the comfort of your own home.
Whether you are hosting a small gathering or planning a grand casino night, California Casino Party Supplies is your trusted partner. Explore our vast collection, place your order, and let us take care of the rest. Your satisfaction is our guarantee!
